Refund policy
Returns
We accept returns within 3 days of delivery. Items must be unused, in original packaging, and with proof of purchase.
Refunds
Once your return is received and inspected, we will notify you about approval or rejection. If approved, refunds will be processed to your original payment method within [X] business days.
Exchanges
We only replace items if they are defective or damaged. To request an exchange, contact us at info@kingsmattress.com.
Non-Returnable Items
- Gift cards
- Personalized/custom products
- Perishable goods
Shipping Costs
Customers are responsible for return shipping unless the item is defective or incorrect.
For return requests, contact us at info@kingsmattress.com.